50 Richmond St, Glasgow G1 1XP, United Kingdom

Privacy Policy Objectives

This privacy statement applies to information collected through any websites, mobile applications, and/or online or mobile-enabled technology, and/or digital tools that display or link to this privacy statement (collectively, our “Online Platforms”). This privacy statement also applies to information shared with us by our approved partners and other third-party sources. This privacy statement does not apply to (i) information collected from you either offline or through websites and other online services that do not display or link to this privacy statement, including third-party websites to which our online services may link, or (ii) information that would be considered Protected Health Information. We use and disclosure of Protected Health Information is set forth in the Notice of Privacy Practices.

Personal Data We Secure

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site Our main aim in gathering Your Personal Information is to provide You with a customised service We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information We will only collect record share process and store Personal Information which is needed to:
  • (a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
  • (b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
  • (c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
  • (d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
  • (e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
  • a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
  • b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise
We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Your Information and Its Use.

The information you provide to us will be used to (i) set up your account (if applicable); (ii) if you elect to receive information from us, provide you with such information; (iii) improve the Online Platforms; (iv) respond to your inquiries; and/or (v) fulfill any other purpose for which you provided it. We will not use the information you provide for any purposes other than as described in this privacy statement or explained to you at the point at which the information was collected.

Third-party Compliance

We might collect personal information from various sources, including business partners and public databases. This data may be integrated with existing information to better serve and identify potential clients and others who might be interested in our services.

Data and Privacy Governance

We implement technical and organizational measures designed to ensure a level of security appropriate to the risk to the personal data we process. These measures are aimed at ensuring the ongoing integrity and confidentiality of personal data. However, no method of protection or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security. To the extent that we need to transfer your information, we will do so consistent with applicable law governing such transfers. In general, these transfers occur when we have entered into a contract containing contractual terms (e.g., standard contractual clauses) that govern the rights and responsibilities of us and any other parties involved in the transfer.

Updates to Our Privacy Notice

To ensure that our Privacy Policy accurately reflects our latest operational practices and complies with legal requirements, we may modify this document from time to time. These changes will be effective immediately upon posting on our website, unless otherwise noted. We will also update the "Last Modified" date at the top of this Privacy Policy. We recommend that you visit this page regularly to keep abreast of any changes. If there are significant modifications that affect your rights or the way we handle your information, we will also make efforts to notify you by more direct means, which may include email or a prominent notice on our website.

Your Data, Your Rights

You possess certain rights regarding your personal data, including the rights to access, correct, and eliminate your information. To exercise these rights or if you have queries regarding our privacy procedures, please contact us via email.

Global Compliance with Data Privacy Laws

Your autonomy over your personal data is paramount to us, which is why we provide clear mechanisms for you to object to the processing of your data. Should you decide to exercise this right, particularly if you believe that the processing affects your personal interests or rights, we will promptly review the situation. Processing will only continue if there are overriding legitimate grounds for such actions, or if the processing is necessary for the defense of legal claims, ensuring that your personal considerations are weighed fairly against legal necessities.